How does your online gifting service work?

Our online gifting service allows you to browse through a wide range of gifts, select the ones you like, and place an order directly through our website. We offer various categories of gifts for different occasions and recipients.

What kinds of gifts do you offer?

We offer a diverse selection of gifts including flowers, cakes, chocolates, personalized items, gift hampers, and more. Our inventory is constantly updated to ensure we have something for everyone and every occasion.

Do you offer delivery services?

Yes, we provide delivery services for all our gifts. We offer both standard and express delivery options to ensure your gift reaches its destination on time.

Do you deliver internationally?

Yes, we offer international delivery services to many countries around the world. However, delivery availability may vary depending on the destination. Please contact us for more information on international delivery options.

What is the cutoff time for same day delivery?

Same day orders must be placed before 11:00 AM Pakistan Time.

Is there any additional cost for same day delivery?

No, there is no additional cost for same day delivery if the order is placed before 11:00 AM Pakistan Time.

Can I place orders for Sundays?

Yes, orders for Sundays must be placed on Saturday before 8:00 PM Pakistan Time. Otherwise, they will be dispatched on Monday.

What time do I need to place orders for next day delivery?

Orders for next day delivery must be placed before 8:00 PM Pakistan Time the day before.

What happens if I miss the cutoff time for next day delivery?

Orders placed after 8:00 PM Pakistan Time will be considered for same day delivery, with no additional cost.

What are the billing and shipping addresses?

The shipping address is where you want an item to be delivered, while the billing address is where you receive your bills or statements for purchases.

Can I include a personalized message with my gift?

Absolutely! We understand the importance of personalization, which is why we offer the option to include a personalized message with your gift. Simply enter your message during the checkout process, and we’ll make sure it’s delivered along with your gift.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, PayPal, and other secure online payment options. You can choose the payment method that is most convenient for you during the checkout process.

What if I need to modify or cancel my order?

If you need to modify or cancel your order, please contact our customer service team as soon as possible. While we will do our best to accommodate your request, please note that modifications or cancellations may not be possible if the order has already been processed or shipped.

What if the recipient is not available at the time of delivery?

If the recipient is not available at the time of delivery, our delivery team will attempt to contact them to arrange an alternative delivery time. In some cases, they may leave the gift with a neighbor or at a designated pickup location.

Do you offer refunds or exchanges?

Giftnlove.com strive to ensure that every gift meets our quality standards. If you are not satisfied with your purchase, please contact our customer service team, and we will do our best to resolve the issue. Refunds or exchanges may be provided on a case-by-case basis depending on the circumstances.

Is there a customer satisfaction guarantee?

Yes, Giftnlove.com and its team are committed to providing excellent customer service and ensuring your satisfaction with every purchase. If you have any concerns or feedback, please don’t hesitate to contact us, and we’ll work to make it right.

If my order is not delivered as promised or as needed, what will happen?

If an order is not delivered according to the promised specifications or as required, we will take immediate action to rectify the situation. This may include providing alternative delivery options, offering compensation or refunds, and ensuring that the recipient receives their gift promptly and satisfactorily. Customer satisfaction is our top priority, and we are committed to resolving any issues promptly and efficiently. * Our response varies depending on the specific situation.